Rainbow Ray Society Shipping Policy

Thank you for supporting Rainbow Ray Society! We’re excited to get your products to you. Please read our shipping policy below:

1. Processing Time

  • All orders (except for pre-orders) are processed within 2-5 business days. Orders are not shipped on weekends or holidays.
  • If we experience a high volume of orders, processing may be delayed. We will notify you via email if there are any significant delays.

2. Shipping Methods

  • We offer various shipping options at checkout, including standard and expedited shipping.
  • Shipping rates are calculated based on your location and selected shipping method.

3. Delivery Time

  • Estimated delivery times vary based on the shipping method chosen:
    • Standard Shipping: 5-10 business days
    • Expedited Shipping: 2-3 business days

  • Please note that delivery times may be affected by factors beyond our control, such as weather conditions or carrier delays.

4. Tracking Your Order

  • Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment online.

5. Shipping Restrictions

  • We currently ship within the United States and Canada. For international orders, please contact us directly for options.

6. Lost or Damaged Packages

  • If your package is lost or damaged during transit, please contact us at info@rainbowraysociety.com within 7 days of the estimated delivery date. We will assist you in resolving the issue.

7. Shipping Costs

  • Shipping costs will be calculated at checkout based on the weight of your order and your shipping location.

8. Returns and Exchanges

  • For our return and exchange policy, please refer to our Return Policy page.

9. Contact Us